Identified what kinds of customers you are selling to. Watch the whole series here: https://www.youtube.com/playlist?list=PLEmTTOfet46PlgDZSSo-gxM8ahZ9RtNQE Watch this video until the end to discover the buying criteria for each type of clients. ★☆★BONUS FOR A LIMITED TIME★☆★ You can download Dan Lok's best-selling book F.U. Money for FREE: http://customertypes.danlok.link ★☆★ SUBSCRIBE TO DAN'S YOUTUBE CHANNEL NOW ★☆★ https://www.youtube.com/user/vanentrepreneurgroup?sub_confirmation=1 Dan Lok, a.k.a. The King of High-Ticket Sales, is one of the highest-paid and most respected consultants in the luxury and “high-ticket” space. Dan is the creator of High-Ticket Millions Methodology™, the world's most advanced system for getting high-end clients and commanding high fees with no resistance. Dan is one of the rare keynote speakers and business consultants that actually owns a portfolio of highly profitable business ventures. Not only he is a two times Tedx opening speaker, he's also an international best-selling author of over 12 books and the host of Shoulders of Titans show. Dan's availability is extremely limited. As such, he's very selective and he is not cheap. But if you think you or your brand might benefit from one-on-one interaction with Dan, visit http://danlok.com ★☆★ WANT TO OWN DAN'S BOOKS? ★☆★ http://www.amazon.com/Dan-Lok/e/B002BLXW1K ★☆★ NEED SOLID ADVICE? ★☆★ Request a call with Dan: https://clarity.fm/danlok ★☆★ CONNECT WITH DAN ON SOCIAL MEDIA ★☆★ Blog: http://www.danlok.com/blog/ Podcast: http://www.shouldersoftitans.com/ Facebook: https://www.facebook.com/danlokfan/ Twitter: https://twitter.com/danthemanlok Instagram: https://www.instagram.com/danlok/ YouTube: https://www.youtube.com/user/vanentrepreneurgroup Linkedin: https://www.linkedin.com/in/danlok Meetup: http://www.meetup.com/Vancouver-Entrepreneurs-Group-Business-Network/ Amazon: http://www.amazon.com/Dan-Lok/e/B002BLXW1K Keywords: big ticket sales, high ticket sales, high ticket selling, charge more money, increase prices, dan lok, preimum prices, luxury marketing expert, luxury selling, luxury sales, mastermind group, high level mastermind, high end clients, high end marketing, affluent clients, selling to affluent, affluent chinese, marketing to affluent, consultant, coach, consulting, coaching, speaking, speaker, lead generation, generate leads, professional services, coaching group, done for you service, high ticket sales funnel, closing sales, event marketing This video is about: 4 Types of Customers and How to Sell to Them - How To Sell High-Ticket Products & Services Ep. 5 https://youtu.be/F2uj9eApGXI https://youtu.be/F2uj9eApGXI
Views: 845253 Dan Lok
http://www.evancarmichael.com/support/ - SUPPORT ME :) Like this video? Please give it a thumbs up below and/or leave a comment - Thank you!!! "Hi Evan I have not read anything from the E-mail yet but already my heart is beating fast from excitement. Thank you so much. Just one problem that I have had and I hope you can help me with. I run a sound hiring company. Hiring out microphone, speakers and dj equipment for co-operate and commercial events, I'm so passionate about it that I dropped out of a mechanical engineering studies. Now I'm very good at this, but when it comes to designing a proposal to a potential customer or actually convincing a customer about my business I suck on that and really its pointless running a business and not have any customers. I have gone as far as setting really low prices and I think its because of the desperation to get work. How can I solve this Desperate: Raymond"
Views: 771750 Evan Carmichael
“The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.” ~ Peter Drucker I totally believe in that quote. What I want to share in this video are 3 ways to get to know your customers. 1. Face to Face (and the questions to ask) 2. Using Surveys 3. Online Data (like Facebook likes) If you use this strategy, not only will your current customers love you but you'll build a company that energizes you vs. brings you down by working with the wrong customers. + Join me on FB: http://FB.com/DanMartell + Connect w/ me live: http://periscope.tv/danmartell + Tweet me: http://twitter.com/danmartell + Instagram awesomeness: http://instagram.com/danmartell Are you an entrepreneur? Get free weekly video training here: http://www.danmartell.com/newsletter ---------------------------------------- ABOUT DAN MARTELL ---------------------------------------- Dan Martell is an award-winning Canadian entrepreneur and founder of Clarity, a venture-backed startup that makes it easy to connect with top business minds over the phone. He previously co-founded Flowtown, a San Francisco-based social marketing product which raised funding, grew to over 50,000 small business customers and was eventually acquired by Demandforce in 2011. In 2012, he was named Canada's top angel investor having completed over 33 investments with companies like Udemy, Intercom, and Unbounce. He believes "you can only keep what you give away" and is heavily involved in many charitable organizations & community events. Join 100,000 entrepreneurs who receive weekly business advice on my private newsletter: http://danmartell.com/newsletter
Views: 13729 Dan Martell
"The customer is always right" is a motto we hear often and it suggests that consumers only have rights and businesses only have obligations. That is wrong. Dennis Prager explains that customers, too, have obligations, and should never take up a salesperson's time to inquire about an item they know they'll purchase elsewhere. In 5 minutes, learn how to shop ethically. Donate today to PragerU! http://l.prageru.com/2ylo1Yt Joining PragerU is free! Sign up now to get all our videos as soon as they're released. http://prageru.com/signup Download Pragerpedia on your iPhone or Android! Thousands of sources and facts at your fingertips. iPhone: http://l.prageru.com/2dlsnbG Android: http://l.prageru.com/2dlsS5e Join Prager United to get new swag every quarter, exclusive early access to our videos, and an annual TownHall phone call with Dennis Prager! http://l.prageru.com/2c9n6ys Join PragerU's text list to have these videos, free merchandise giveaways and breaking announcements sent directly to your phone! https://optin.mobiniti.com/prageru Do you shop on Amazon? Click https://smile.amazon.com and a percentage of every Amazon purchase will be donated to PragerU. Same great products. Same low price. Shopping made meaningful. VISIT PragerU! https://www.prageru.com FOLLOW us! Facebook: https://www.facebook.com/prageru Twitter: https://twitter.com/prageru Instagram: https://instagram.com/prageru/ PragerU is on Snapchat! JOIN PragerFORCE! For Students: http://l.prageru.com/29SgPaX JOIN our Educators Network! http://l.prageru.com/2c8vsff Script: I would like to tell you a true story, told to me by people who run a large camera store in the Los Angeles area. One day, a woman walked in and said she was looking to buy a camera. She asked one of the salesmen to show her various cameras. And then she spent about half an hour with the man figuring out which camera she really liked. Finally, after deciding, she asked the man if he might give her the name of a website where she could buy that camera at a cheaper price. Now, I hope that you realize something is very wrong here! But can you identify exactly what that is? Take a moment. Here's what was wrong: That woman stole that man's time and that store's resources. And she did so deliberately. In fact, had she taken money from the man's pocket or from the store's cash register, it would have been no different. Why? Because this woman went into the store knowing in advance that she was not going to buy a camera at the store, but on the internet. She didn't go to the store thinking she might buy a camera there. She went into the store solely in order to use the store's building and inventory, which cost money to provide, and the expertise of a salesman, in order to choose what camera she will buy on the internet cheaper. What this woman did was wrong -- yet people do it all the time. In fact, what she did violates a law found in a book called the Talmud. The Talmud is the second holiest book of the Jewish religion, after the Bible itself. And it contains a law that changed my life when I first learned about it: "If you enter a store, you are not allowed to ask the storekeeper the price of an item if you know in advance that you won't buy it." Now, let me make this clear. If you don't know whether or not you'll buy an item at any given store, of course you can ask the price. You can comparison shop. And if there's a chance that you will buy it at that store, you can legitimately take the time of the storekeeper to figure out what you want. But not if you know in advance that you won't buy it there. Then you're just taking up the store's time and resources, and that's wrong. The power of this law to change a life is quite remarkable. First of all, it says to you that you, the consumer, have obligations, not just rights. We always hear about consumer rights. But what about consumer obligations? In our time, we are preoccupied with rights. Which is too bad, because in order to make a better society, people have to think of their obligations as much as they think about their rights. When I walk into a store, I have moral obligations as a consumer, and one of them is not to ask the price of an item -- or how it works, or how it compares to competing items -- if I know in advance that I won't buy it there. For the complete script, visit https://www.prageru.com/videos/customer-always-right
Views: 583970 PragerU
SUPER SALES PART 7 IS A SALES AND MARKETING TIPS AND TECHNIQUE MUST WATCH HINDI VIDEO STEP TO STEP RUNNING BY HARISH SHARMA THE MOTIVATER, WHO KNOW THE STRUGGLED AND UNDERSTAND THE VALUE OF FAILURE, ON THIS MOTIVATIONAL CHANNEL YOU WILL FIND THE WAY OF SUCCESS AND LEARN HOW TO BE SELF MOTIVATED PERSON, OUR VISION IS THAT WE CAN PUSH YOU LITTLE AND INSPIRE YOU TO REACH YOUR GOAL AND MAKE YOUR DREAMS TRUE MUST WATCH OUR OTHER VIDEOS AB HAI MERI BAARI GYM MOTIVATION RAP STYLE HINDI BY HARISH SHARMA | STEP TO STEP | 2018 https://youtu.be/q9vKisGfnNQ BREAKUP MOTIVATION | BROKEN HEART SUCCESS MOTIVATIONAL VIDEO BY HARISH SHARMA | STEP TO STEP | 2018 https://youtu.be/Qc6jUaoq9t4 HOW TO PROPOSE AND WIN HEART | HINDI SHAYARI BY HARISH SHARMA | STEP TO STEP | 2018 https://youtu.be/gGWAbia1Bxw MEIN WO NAHI HOON | MOTIVATIONAL RAP SHAYARI VERY INSPIRING BY HARISH SHARMA | STEP TO STEP | 2018 https://youtu.be/VCl5OWMisVg JOURNEY DISCIPLINE TO ADDICTION RAP MOTIVATION IN HINDI | BY HARISH SHARMA | STEP TO STEP | 2018 https://youtu.be/znOftaBo7r8 KNOW YOUR POWER | CHALLENGE YOUR LIMITS HINDI INSPIRING STORY | STEP TO STEP https://youtu.be/YdGycEJNmAU TRUST STORY OF TURTLES FAMILY IN HINDI | MOTIVATIONAL VIDEO | STEP TO STEP https://youtu.be/5s42a-LfYog BE FOCUSED | MOTIVATIONAL STORY | कुछ तोह लोग कहेंगे | STEP TO STEP https://youtu.be/Eu1iePMMWHo HOW TO CHOOSE YOUR CAREER , BY HARISH SHARMA , STEP TO STEP https://youtu.be/OBIjvNwNm2s POSITIVE DIET FOR MIND, JOJO AND SAHIL https://youtu.be/RBBuM64lbd0 INSPIRING ARMY STORY , BEST FRIEND , STEP TO STEP https://youtu.be/A7g61JTZHbU INSPIRING LOARD SHIVA VIDEO IN HINDI VERY MOTIVATIONAL, STEP TO STEP https://youtu.be/1be748561Gw DO NOT TRUST PEOPLE MOTIVATIONAL VIDEO IN HINDI BY HARISH SHARMA | STEP TO STEP | 2018 https://youtu.be/meJ-jiQYvsI LION INSPIRING STORY BE A LION | MOTIVATIONAL VIDEO BY HARISH SHARMA | STEP TO STEP | 2018 https://youtu.be/07Aoi94Xyxc 5 WAYS TO ATTRACT PEOPLE IN HINDI, HOW TO WIN FRIENDS AND INFLUENCE PEOPLE https://youtu.be/4Phld6Fri0E MOTIVATIONAL MAHABHARAT AND RAMAYAN, HINDI VIDEO https://youtu.be/5KwcUWFoLng Hesitation stops you, don’t hesitate ,बेशर्मी मतलब जीत https://youtu.be/8CTu5D5jLFg BOUNCE BACK, THOKAR KHAAKE UTHNA HO TOH, ठोकर खाके उठना हो तोह , https://youtu.be/wwJ7fD5FkxI MOTIVATIONAL CALL CENTRE STORY , KNOW THE TRUTH https://youtu.be/qD0IORbvXfY TODAY IS MORE IMPORTANT THAN TOMORROW , MONEY IMPORTANCE https://youtu.be/KrZJIMP2d6w EDUCATION VALUE, IS STUDY IMPORTANT OR NOT ? HTTPS://YOUTU.BE/2XCOJCSKSVO THE BATTLE OF SARAGARHI MOTIVATIONAL STORY https://youtu.be/vUEkVkH7pvc ZIDDI HOON MEIN 2 | MOTIVATIONAL HATE STORY PART 2 https://youtu.be/BhuemKshyxU ZIDDI HOON MEIN | MOTIVATIONAL HATE STORY PART 1 https://youtu.be/OOG3AJFrqzE VALUE OF FAILURE | BOOK OF EXPERIENCE, A MOTIVATIONAL HINDI ANIMATED VIDEO https://youtu.be/deQ3Ymld0gE LOSER WILL BOOST YOUR MIND | MOTIVATION | STEP TO STEP https://youtu.be/gRgU7Kcw9tE You are my inspiration , Success in life is more impotent now. https://youtu.be/GLln0UE1I6c inspire your soul, be a fighter https://youtu.be/nfBXef0-AqM TELESALES, HOW TO PITCH, PROBING, EXPLAIN SUPERSALES 2017 https://youtu.be/N2pHie9ToEE Positive thinking hindi motivational story animated video https://youtu.be/5Nl870DeYdI UNSTOPPABLE | WHO IS STOPPING YOU | HINDI MOTIVATIONAL STORY https://youtu.be/VA0eQdbv2c8 how to be dedicated and complete all targets in hindi https://youtu.be/mtRJaEnZKYs HARD WORK MOTIVATIONAL STORY HINDI BY HARISH SHARMA | STEP TO STEP | 2018 https://youtu.be/8AwCEkqOtS8 WHAT THE FU... SHOCKING NEWS , AMITABH BACHCHAN, SHREE DEVI MOVIE https://youtu.be/8AwCEkqOtS8 VERY MOTIVATIONAL HINDI STORY ,अकेला ही काफी हूँ , एक बकरे की कहानी HTTPS://YOUTU.BE/R1VLUYL0M0C नामुमकिन? ये क्या होता है? DEDICATION IS EVERYTHING , WILMA RUDOLPH HTTPS://YOUTU.BE/JX8Z61G4PMG MOTIVATION AAGE NAHI BADHNE DETA, DO THIS मोटिवेशन आगे नहीं बढ़ने देता, तो ये करे. https://youtu.be/Saqx6y1IlBE CALL OPENING, Part 3, कुछ भी बेच सकते है इस जादुई तरीके से Customer analysis, Sales training hindi. https://youtu.be/aHPw59x5-8M WOMEN RESPECT HINDI ANIMATED https://youtu.be/tlOje5NfCdE CALL OPENING, SUPER SALES TRAINING PART 2 IN HINDI, सुपर सेल्स 2, 2017 https://youtu.be/fetVB1RCsbo TELESALES & DIRECT SALES , PRODUCT KNOWLEDGE ,HINDI, सुपर सेल्स करे 2017 https://youtu.be/JJr0ydMMtwo BUSINESS EMAIL ID [email protected] FACEBOOK PAGE STEP TO STEP https://www.facebook.com/steptostepin... Thanks & Regards STEP TO STEP Harish142822
Views: 116843 STEP TO STEP
http://www.LocalAdPower.com Why should a customer or client patronize your local business rather than your competitor's? Because you really need the money? LOL What is going to cause a customer or client to choose you... to return again and again, and tell others about your business? You might think it is because your prices are better. That might get you ONE sale but then you have to grind away at the next sale and the next and meantime make lower profits. You might think it's convenience or the unique products you have. Well if that's all it took someone could move in next door and have the same products and do the same as you, right? It's not any of those things. It's a combination of things you may think of only once in a while, but you need to think of every day. What is the Customer Satisfaction Advantage you have or as I call it, your CSA? What makes your business attract customers and keep them coming back? What do they get in your store or office they really can't get anywhere else? Well it had better be something important and valuable or they will go somewhere else in a heartbeat. In the next few days or weeks we are going to be talking about your "Marketing Presence" Don't have a heart attack when you hear the word "Marketing." It just means the "message" people receive when they deal with your business. What is that message? Is it well we are here but we are a little too busy to help you out? :-) That's exactly what I experienced at a parts store I went to a couple of days ago. There were 4 guys behind the counter and they made no effort to treat me as a valued customer. Well, F them. There are other parts stores. See what I mean? We'll get into that more in upcoming posts. But I think you get the message, right? Come on over here and we'll treat you right, I promise Local Ad Power http://www.LocalAdPower.com "Live well, do well and be well" -Dr. Max Vogt -Rick Comtois
Views: 12366 LocalAdPower
Discover The 4 Emotions You Need To Make a Killer First Impression: https://bit.ly/2xFhSaZ Subscribe to Charisma On Command’s YouTube Account: http://bit.ly/COC-Subscribe Persuasion. When someone is persuaded, it's amazing how positive things turn out. Some psychology on how to persuade someone, empathy, and your personal development off of it will be talked about. You probably like to think of yourself as a rational human being like when you have a decision to make, you take all the information you make a pros and cons list and you add that up to make the best decision possible. But you're a human being and the truth of human beings is we are far more irrational than we'd like to admit. Oftentimes, our decisions come down to the smallest irrational things and oftentimes, that can be just a few words which is why in this video, I want to give you 6 phrases that you can use to turn the tide in your favor when you're trying to persuade someone to do something that you might like. Now, this is not going to be a substitute for really developing a true persuasive strategy, it's not a substitute for empathy but start adding these phrases into your vocabulary and I think you will be shocked with how quickly and how effective they are. So, the first one is when you're coming up against a gatekeeper and the phrase is simply going to be — "Have you ever made an exception?" Now, I used to use this all the time when I would try to get into bars and clubs after it was technically at capacity and it worked pretty well. 0:44 First persuasion phrase is to let them think it won't be a big deal 1:38 A person will more likely be persuaded if you bring empathy to the table 2:58 Make them see you in a positive light and work on your psychology prowess 4:19 Call them by their name 5:14 Another persuasion tactic is the use of the Yes Ladder 6:45 Use the power of "because" More on persuasion: https://www.youtube.com/watch?v=qMliNd2b2K0 Connect With Us Further: Website: http://www.charismaoncommand.com Facebook: http://facebook.com/charismaoncommand Instagram: @CharismaOnCommand Or if you want to see our personal stuff (regular life + playing music): Instagram: @CharlieHoupert Instagram: @IamBenAltman
Views: 1150511 Charisma on Command
Want To Get All Of Dan's Best Sales And Closing Techniques? Click Here: http://getmorecustomers.danlok.link Need more customers? Let Dan Lok show you how. In this video, Dan Lok reveals The Buyer Pyramid, and shows you why most businesses fail, and why most businesses are marketing to the wrong kind of people. Watch it now to discover how to get more customers. ★☆★ SUBSCRIBE TO DAN'S YOUTUBE CHANNEL NOW ★☆★ https://www.youtube.com/danlok?sub_confirmation=1 Check out these Top Trending Playlist: 1.) How to Sell High Ticket Products & Services: https://www.youtube.com/playlist?list=PLEmTTOfet46PlgDZSSo-gxM8ahZ9RtNQE 2.) The Art of High Ticket Sales - https://www.youtube.com/playlist?list=PLEmTTOfet46NufVkPfYhpUJAD1OBoQEEd 3.) Millionaire Mindset - https://www.youtube.com/playlist?list=PLEmTTOfet46O591glMGzRMoHaIJB-bQiq Dan Lok, a.k.a. The King of High-Ticket Sales is one of the highest-paid and most respected consultants in the luxury and “high-ticket” space. Dan is the creator of High-Ticket Millions Methodology™, the world's most advanced system for getting high-end clients and commanding high fees with no resistance. Dan works exclusively with coaches, consultants, thought leaders and other service professionals who want a more sustainable, leveraged lifestyle and business through High-Ticket programs and Equity Income. Dan is one of the rare keynote speakers and business consultants that actually owns a portfolio of highly profitable business ventures. Not only he is a two times TEDx opening speaker, he's also an international best-selling author of over 12 books and the host of Shoulders of Titans show. Dan's availability is extremely limited. As such, he's very selective and he is expensive (although it will be FAR less expensive than staying where you are). Many of his clients are seeing a positive return on their investments in days, not months. But if you think your business might benefit from one-on-one interaction with Dan, visit http://danlok.com ★☆★ WANT TO OWN DAN'S BOOKS? ★☆★ http://www.amazon.com/Dan-Lok/e/B002BLXW1K ★☆★ NEED SOLID ADVICE? ★☆★ Request a call with Dan: https://clarity.fm/danlok ★☆★ CONNECT WITH DAN ON SOCIAL MEDIA ★☆★ Blog: http://www.danlok.com/blog/ Podcast: http://www.shouldersoftitans.com/ Twitter: https://twitter.com/danthemanlok Instagram: https://www.instagram.com/danlok/ YouTube: https://www.youtube.com/danlok Linkedin: https://www.linkedin.com/in/danlok Amazon: http://www.amazon.com/Dan-Lok/e/B002BLXW1K #DanLok #Customers #BuyerPyramid This video is about Need More Customers? Let Me Show You How https://youtu.be/1eZpasYkrSE https://youtu.be/1eZpasYkrSE
Views: 170005 Dan Lok
Get the latest interview tips,Job notifications, top MNC openings, placement papers and many more only at Freshersworld.com( https://www.freshersworld.com?src=Youtube ). Here is a video on “Tough sales job interview questions and how to answer them ” by a softskill trainer “Krupa”. Make a note about all the points and turn your skill to profession. Hope this information helps you in getting your dream job. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube Download our app today to manage recruitment when ever and where ever you want : Link :https://play.google.com/store/apps/details?id=com.freshersworld.jobs&hl=en ***Disclaimer: This is just a training video for candidates and recruiters. The name, logo and properties mentioned in the video are proprietary property of the respective organizations. The Preparation tips and tricks are an indicative generalized information. In no way Freshersworld.com, indulges into direct or indirect promotion of the respective Groups or organizations.
Views: 349648 Freshersworld.com Jobs & Careers
Watch Don show you how to answer "Why Do You Want to Work Here? Why you want to work here iis a great question and is sure to come up during your interview and probably when you least expect it. Lack of preparation for this question could very well cost you the job. One of the most important things is to be honest with your reason for wanting to work there, otherwise it will show. Ask yourself the question first, why do you want to work there? If your answer about working there is that you just need a job and paycheck, then dig a little deeper. If you still can't come up with an honest answer, then read on and hopefully I'll help you think of something. Make sure you have a clear understanding of why you want to work for them and that it's more than "just a job" to you. Do you admire this company? Do you like their products? Do they have a great success story? The key here is what is important to you about this company. The best way to prepare for why you want to work there is to research the company before you attend the interview and learn everything you can, past, present and future. Remember, the idea behind the interview is to find the best and most qualified candidate for the job and one that will best fit in with its culture. At this point, you should describe how your past experience has prepared you for this company. Your answer should demonstrate your familiarity with the company and its products and by doing this the interviewer will recognize you as a serious candidate. Interviewers like to hear praise about their company because it further solidifies the company's reputation in their own mind, but don't overdo it because it will come out sounding fake and cheap. See sample answers in the Complete Interview Answer Guide from: http://www.jobinterviewtools.com Free Download: Top 10 Questions and Answers. http://www.JobInterviewTools.com/Top10/ FREE Online job interview training program - Get it here now: http://www.jobinterviewtools.com/7days/
Views: 1101349 Don Georgevich
We reveal 5 products that you should NOT dropship… if you don’t want to lose money! ►► Free $10,000/Month ebook: http://wholesaleted.com/4-step ►► The Dropship Club (Step-By-Step Training): https://thedropshipclub.com 10 Things to Do BEFORE Dropshipping: https://www.youtube.com/watch?v=YPKvNTly7Pg How to Not Get Sued When Dropshipping: https://www.youtube.com/watch?v=DtEkAyKapds (SPOILER ALERT: Below we reveal why you shouldn’t be dropshipping these items… so if you want to play along and see what score you get, don’t read this!) Why You Shouldn’t Dropship Product #1: Because It Has Very Few Reviews The first Aliexpress product revealed in this video to avoid is very risky. It is tempting because it is making a lot of sales - indicating that there is demand for it. But with very few historical reviews, you don’t have enough information to know if a supplier will be good at fulfilling orders (especially if you start selling a lot). Will the quality of the items go down as the production goes up? Is the supplier good at shipping this item out on time? How many people truly like the item that they receive? A small number of reviews isn’t enough to make an assessment on this. It can be very tempting to sell items that have very few reviews - especially if it’s in a hot niche that lacks products. But I strongly recommend avoiding them because you’re risking getting refunds, disputes and chargebacks if the supplier can’t follow-through. Why You Shouldn’t Dropship Product #2: Because it Contains Trademarks This Star Wars mug is illegally using the Star Wars logo - a trademark they don’t have permission to reuse. Dropshipping this is very bad for two reasons: 1) The product will get removed from Aliexpress because it is illegal. It is only short-term money. 2) It’s illegal to sell it, and you are risking getting into trouble with the law by dropshipping it. Why You Should Dropship Product #3: Because it’s VERY Boring & Generic A lot of people ask us the same question: why would a customer purchase an item from your store at a markup, when they can go to Aliexpress or Amazon.com and buy it from there instead for cheaper? Won’t the potential customer price-check your item? The answer to this is that they won’t… if you focus on getting the customer to IMPULSE BUY and on creating SCARCITY. To get a customer to want to impulse buy, you need to make them have an emotional reaction to the item that they are seeing. They need to look at it and really, really want it. That is why the guitar mug that we featured in this video sells so well - because it’s the perfect item for someone the both plays guitar and loves hot drinks. Scarcity is also very important. This is when you make the customer feel that they have a limited amount of time to take an action. A good way to create scarcity when dropshipping is to run limited-time-offers, e.g. you’ll sell the next 20 products at a 60% discount. This makes the customer take action and purchase it so they don’t miss out on the 60% discount. And, because they think they are already getting a good deal, they don’t bother to price-check the item against Aliexpress/Amazon.com. But with generic/boring products, it’s very difficult to make them impulse buy because the item is not very exciting and doesn’t appeal directly to something they love. In addition, it’s very hard to create scarcity because they can buy generic/boring products from anywhere cheaply. So stick to selling unique, original, special items. Why You Shouldn’t Dropship Product #4: Because It Doesn’t Have ePacket Shipping Make sure you ship items that have 2-3 week delivery options (like ePacket) so that customers get their items faster. This will make customer support a lot easier and you’ll get less emails from unhappy customers asking where their item is. Why You Shouldn’t Dropship Product #5: It Has TERRIBLE Photos Good photos showcase what is unique and special about an item. This item (electric bottle opener) does not do this at all. The unique element to this item is that you can watch the cork go up the bottle opener. However, the pictures do not show this at all. Instead, they are just photos of the actual product itself, which looks boring. As a new dropshipper, you will want to take advantage of free stock photos that your supplier provides, which means that you need to focus on dropshipping (and testing) products that have great photos as they are the most important part of the ad and product listing. How many points did you score? Let us know in the comments section below!
Views: 403289 Wholesale Ted
Have you really validated the need for your product before building it? Do you know how to pre-sell your product before it's made? In this video, I share my best strategies for validating your startup ideas. Are you an entrepreneur? Get free weekly video training here: http://www.danmartell.com/newsletter + Join me on FB: http://FB.com/DanMartell + Connect w/ me live: http://periscope.tv/danmartell + Tweet me: http://twitter.com/danmartell + Instagram awesomeness: http://instagram.com/danmartell Want to know why building a tech startup is TWICE as hard as opening a restaurant? It’s because both the product AND the market are unknown. They need to be figured out... ... for a sushi restaurant you just need to know if people in your city eat sushi - which most do. So the risk is only in building a great restaurant experience... the market & “product” are proven. With tech, it comes down iterating and testing both of these assumptions. 1. Will the product actually do what I think it will (technology / science / etc). 2. Will anyone want it? The cool part is both of these can be figured out fairly quickly if you do it right. One word of caution: It does NOT require an MVP (Minimum Viable Product). Actually, I have a huge problem with the term MVP because it has the word “product” in it. I have a much different (and far more cost+time efficient) approach that I cover in today’s video. It really comes down to a few simple frameworks that I’ve created to help you validate your ideas... and generate the confidence (and initial funding) you need to go all in. Here they are: 1. Idea: Problem, Pain, Passion 2. Validated Research 3. Clickable Prototype 4. Pre-Sales I’ve used this approach to build ALL of my companies and it doesn’t matter if it’s for a consumer application, or a solution for big Fortune 500 companies - it can be done. So before you pour your savings (and next 6 months) into building an “MVP”... … take 5 mins right now to watch today's video and make sure you’re setting yourself up for success right out of the gates. Have an incredible day! With gratitude, – Dan Don't forget to share this entrepreneurial advice with your friends, so they can learn too: https://youtu.be/3_A5JNLeHAQ ===================== ABOUT DAN MARTELL ===================== “You can only keep what you give away.” That’s the mantra that’s shaped Dan Martell from a struggling 20-something business owner in the Canadian Maritimes (which is waaay out east) to a successful startup founder who’s raised more than $3 million in venture funding and exited not one... not two... but three tech businesses: Clarity.fm, Spheric and Flowtown. You can only keep what you give away. That philosophy has led Dan to invest in 33+ early stage startups such as Udemy, Intercom, Unbounce and Foodspotting. It’s also helped him shape the future of Hootsuite as an advisor to the social media tour de force. An activator, a tech geek, an adrenaline junkie and, yes, a romantic (ask his wife Renee), Dan has recently turned his attention to teaching startups a fundamental, little-discussed lesson that directly impacts their growth: how to scale. You’ll find not only incredible insights in every moment of every talk Dan gives - but also highly actionable takeaways that will propel your business forward. Because Dan gives freely of all that he knows. After all, you can only keep what you give away. Get free training videos, invites to private events, and cutting edge business strategies: http://www.danmartell.com/newsletter
Views: 21497 Dan Martell
Choose the best product to sell on Amazon with this FREE tool: https://justonedime.com/lm/product-research-evaluation 💪🏼 We show you step-by-step, from A to Z, how to build a successful business on Amazon that works for you instead of you working for it.💪🏼 🌳 A step-by-step course from A to Z on exactly how to build your Amazon business—built for beginners to advanced. 4 hours of live coaching every week for an entire year, which includes: 60-90 minutes of weekly live workshops with myself and other coaches. We share our screen. We show you exactly what to do. 60 minutes of weekly live Q&A—you ask your questions and we help! 60 minutes of live Amazon workshops for newbies every week 60 minutes of weekly live coaching on how to sell on Amazon internationally 30 minute face-to-face strategy meeting with an expert Amazon coach 🌳 Expert tools: 12 months full access to AmazeOwl's product database (filtered list of huge potential products) Step-by-step launch strategy so you can easily gain 30-50 legitimate reviews. People on our team are doing this every single week. 12 months full access to AmazeOwl's US, CA, and UK research tools (and very soon Germany and France will be added) Lifetime access to Keyword Tool Dominator (get the top keywords directly from customer searches on Amazon) Access to secret Amazon seller hacks. We show you how to get your product on the first page of search results. One huge-potential product niche emailed to you only Access to top-voted 3,038 Amazon reviewers for 4 countries + social media channels Beautiful, ready-to-go, fully functional e-commerce website for all your products (pro bundle) Three high-end 3D rendered photos of your product (pro bundle) Personalized logo and branding consultation and creation (pro bundle) 🌳 Specialized training: 60 minutes of pre-recorded training from international shipping expert Amazon Ad Campaign strategy to rank strong for BSR and gain legitimate reviews 72 minute legal training from lawyer: how to brand, trademark, and private label your products + how to ward off hijackers (pre-recorded) Plus evergreen how-to, step-by-step videos Over 35 hours and 73 exclusive training videos with action steps 80+ hours of prerecorded Amazon expert workshops broken into categories A full hour of step-by-step presentation for all the most important things you need to know about Amazon sales tax by a Sales Tax expert 🌳 A passionate community to run by your side: Amazon expert coaches + private mastermind Amazon seller community Membership to a 800+ community who will fight for you and help you as you go And a TON more 🔥 https://justonedime.com/amazon-fba-coaching 🔥 We are a growing network of entrepreneurs, impacting the world by helping those in need, investing in opportunities and new ideas, creating wealth, and living a life of meaning. ★ Follow us ★ ➜ Instagram: @sethkniep ➜ Twitter: @justonedime 🔥Beast up on knowledge 🔥 ➜ Just One Dime Amazon Warriors Facebook page: https://www.facebook.com/groups/jod.amazon.warriors/ ➜ Just One Dime Amazon Warriors iTunes podcast https://justonedime.com/itunes ➜ Just One Dime Blog: https://justonedime.com/blog If this video was helpful to you, please like and subscribe and comment below! Subscribe here ➜ http://bit.ly/JustOneDimeSubscribe 💰 This tactics have helped me optimize my listings, know which ones to get rid of, which ones to improve, and which ones to re-think! 💰
Views: 93541 Seth Kniep
Importance of Customer Retention and Customer Acquisition and Why It's Important For Business Customer Acquisition Why It's Important For Business If you want more information go to http://kkcmediagroup.com Client acquisition literally takes a lot of money, time and planning. This starts from when you first plan the avatar or your ideal customer so that you basically know the habits, age group, gender, destination etc. Once that had been defined you will need to write or have written the ad copy, marketing funnel and then choose which marketing platform you will use and then apply funds to. If you are in the service industry you would also go through the same steps and whether you have a brick and mortar, online or a service you would eventually acquire a customer. What happens though if the customer for whatever reason is unhappy with the product or the service provided they will then complain or they demand a refund. Sometimes a demand for refund is through complete frustration from not having someone listen to their problem or they can be upset with how the communication has been written, and 9 times out of 10 this is the reason that print is heartless cold and without emotion and can come across as blunt. That is why retention is so important as the retained customer who has had a great experience at the companies customer service will be a happy customer who will keep loyal and keep buying from you, this will make the customer all the more valuable to the company. Compared to all the work it takes to acquire a customer in the first place. From customer service experience the customer starts off her complaint as a squeaky wheel that is not being oiled and when she feels that she is not being heard the squeak gets louder until she is so fed up that the next time you hear from the customer is when she is requesting a refund which is not what the business owner wants. https://www.facebook.com/jenny.jordan.5 KKC Media Group Miami: 305-923-8075 Australia: +61 488 404 885 1111 Brickell Avenue, 11th Floor, Miami, FL 33131 13 Cosgrove Street, Canberra Austrailia, 2605
Views: 5039 Dr. Jenny
Find Buyers for your Export. Is Not Difficult If You Know this Advanced (Step-By-Step) Strategies. In This Video You Learn My All-Time BEST Buyers Finding Strategies That Nobody Knows. Before We Find Buyers We Have To Find Right Country For Your Product. In This Video I Show You How To Find Right Country For Your Product Using Google After Finding Right Country Its Time to Find Buyers For Products. You Can Find Buyers Online And Offline In This Video We Focus On Online Methods Here are best-working Online ways to search buyers for Export We Are Going To Learn Advanced Strategies About 1) Social Media 2) B2B Website 3) Website After Watching This Video You Know How To Find Buyers For Exports. Its Your Time To Use This Strategies And Grow Your Import Export Business. So Go And Find Your Buyers. (Best Of Luck) ------------------------------------------------------------------------------------------------------ Every single Video on my channel is made with Love and Hard work, So don't forget to leave a Like.. :) ------------------------------------------------------------------------------------------------------ Enjoy & stay connected with us! ► Subscribe to Import Export USA: http://www.youtube.com/c/ImportExportUSA ► Like us on Facebook: https://www.facebook.com/Import-Export-USA-144245006164531 Music Last Summer by Ikson: http://www.soundcloud.com/ikson Music promoted by Audio Library https://youtu.be/n2oTA5JSk80
Views: 181481 Import Export USA
PART TWO EXPLAINING THINGS FURTHER LINKED HERE: https://youtu.be/HUZ5i9Na8xI OPEN FOR TIME STAMPS TO SKIP AROUND IN THE VIDEO! Again, please understand that this is MY personal experience on why I quit Sephora, obviously everyone's will be different! And if you have any questions please do leave them below & if you want a part two explaining how I got the job right into color consultant & the interview questions thumbs this video up! & There were a lot of "ums & likes" lol sorry! & I'm also SO sorry for that weird hum noise in the back, like I said I'm still getting use to all this new equipment like the mic! & This is end of the day makeup, I just randomly decided to record this late at night so excuse the makeup! Thank you guys :) See you all next week! xo ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ MY WINGED EYELINER TUTORIAL: https://youtu.be/TsuMvVBL9PE TIME STAMP: 1. Damaging Products/Accused of Stealing: 2:33 2. No One Agreed on Anything: 5:17 3. Not Allowed to Return Products I Bought from Sephora: 7:01 4. What Sephora Customers/Clients NEED to Know: 8:26 5. Not Recognized for Employee of the Month: 13:22 6. Sephora Color Artist/Consultant Pay, My Pay at Sephora: 15:13 7. Sephora's Certification Test: 16:03 ____________________________________________________________________ MY SOCIAL MEDIA: ♥ Instagram: @glambymyra / http://www.instagram.com/glambymyra ♥ Twitter: @glambymyra / http://www.twitter.com/glambymyra ♥ Snapchat: @glambymyra ____________________________________________________________________ WHAT I'M WEARING: Hudabeauty Lashes in Sasha: http://go.magik.ly/ml/5ajl/ Inglot Gel Liner #77 (Black): http://go.magik.ly/ml/5ajm/ Girlactik Matte Lip Paint in Posh: https://www.girlactik.com/products/matte-lip-paint?variant=25639214337 IN DEPTH EYE LINER TUTORIAL IS COMING SOON :) ____________________________________________________________________ MUSIC PROVIDED BY NCS: DEAF KEV - Invincible [NCS Release]: https://youtu.be/J2X5mJ3HDYE NCS ➞ Spotify http://spoti.fi/NCS ➞ SoundCloud http://soundcloud.com/nocopyrightsounds ➞ Facebook http://facebook.com/NoCopyrightSounds ➞ Twitter http://twitter.com/NCSounds ➞ Google+ http://google.com/+nocopyrightsounds ➞ Instagram http://instagram.com/nocopyrightsounds_ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ ♡ FTC: All opinions are my own. This is not a sponsored video. Some links are affiliate links and will not affect your orders.
Views: 1663548 Myra Chaudhary
Sell Me This Pen - Sales Interview Q & A Series http://careersandmoney.com/sales-jobs-interview-questions-and-answers/ : link for a detailed article “Job Interview Questions and Answers for Freshers” For more useful articles: http://careersandmoney.com/blog/ Best Products to Buy on Amazon: ▶️Career, Money and Finance: https://amzn.to/2CCAuee ▶️My Favorite Books: https://amzn.to/2UNYSR7 ▶️My YouTube Video Making Equipment: https://amzn.to/2TPDhf1 (above are affiliate links) MY VIDEO MAKING GEAR • Cameras Canon, Sony: http://amzn.to/2wa6aS7 • Camera of Mobile Phone Samsung: http://amzn.to/2wL1SCK • External Microphone: http://amzn.to/2gJxLUu • Mobile Phone: http://amzn.to/2xQTcef • Recommended Tripod Stand: http://amzn.to/2w9DMji • Laptop: http://amzn.to/2waKWUo MORE USEFUL VIDEOS: • What Makes You A Good Sales Person https://www.youtube.com/watch?v=Ws865XUHJlo • What Motivates You - Sales Interview Q & A Series https://www.youtube.com/watch?v=qGIKnmPQtVY • Have You Consistently Met Your Sales Targets - Sales Interview Q & A Series https://www.youtube.com/watch?v=ffa2QoAKb9c • What Do You Like The Best About Being A Sales Manager - Sales Interview Q & A Series https://www.youtube.com/watch?v=PrKD_wdtb9E • Sales Job Interview Questions and Answers https://www.youtube.com/watch?v=Y5F42ECHCxk • Why do you want to change your Job? https://www.youtube.com/watch?v=b-V-RBQatBw • Why do you want to Change Your Industry https://www.youtube.com/watch?v=ufkqUcqnAtQ • How would describe a Successful Manager https://www.youtube.com/watch?v=qTdXAE8KpNo • How do you Resolve Conflict in your Office https://www.youtube.com/watch?v=-K3GP7RYIwk&t=7s • What makes you different from the other candidates? https://www.youtube.com/watch?v=vCSYOByzoxI • What is your salary expectation? https://www.youtube.com/watch?v=kfAYz_geG1Q • How do you react to criticism? https://www.youtube.com/watch?v=l40Mslh4nh0 • What is your salary expectation? https://www.youtube.com/watch?v=kfAYz_geG1Q • What are your hobbies? or What do you do in your spare time? Interview Question & Answer https://www.youtube.com/watch?v=TjifKzpIEO8&t=3s • What do you know about our company https://www.youtube.com/watch?v=Br0eipRyhz4 • Where Do You See Yourself in 5 Years? https://www.youtube.com/watch?v=v9q_uAAgXaM • What are your Strengths & Weaknesses? https://www.youtube.com/watch?v=qQUAQtNDQLI • Tell Me Something About Yourself https://www.youtube.com/watch?v=Rqys_xFSJcc • Why should we hire you? https://www.youtube.com/watch?v=o5wyWrE7WTc • Top High Salary Jobs after MBA https://www.youtube.com/watch?v=Y9oOSYMc3Kw&t=7s • Upcoming Careers in India https://www.youtube.com/watch?v=NfKr2x_4nbg • Top 5 Tips for Writing a Perfect CV https://www.youtube.com/watch?v=Mas1a4eRYXg • Ultimate Tips to Crack Job Interview https://www.youtube.com/watch?v=Q1RAxBYFsvc • Effective Personality Development Tips https://www.youtube.com/watch?v=WG_Q_hDTWko • Benefits of a Professionally Written Resume https://www.youtube.com/watch?v=87u0IPaIsww • How to deal with a Difficult Boss https://www.youtube.com/watch?v=3cYox993mF4 FOR CAREER DEVELOPMENT SERVICES: • Interview Training: http://careersandmoney.com/interview-coaching/ • Career Counseling: http://careersandmoney.com/career-counselling/ • Executive Coaching: http://careersandmoney.com/executive-coaching/ • CV Making: http://careersandmoney.com/cv-writing-services/ Social Media Links https://www.facebook.com/cvmaking https://twitter.com/careersmoney Other useful links http://www.cvmaking.com http://acsjobs.in/content/page/corporate-training.php http://cvmaking.com/modules/cms/about-the-ceo.php All the best ! careersandmoney Sundeep Kataria Since 1997 CVMAKING.COM -- a division of ACS CONSULTANTS offers dedicated: • Interview Coaching • Career Counseling • Executive Coaching • Personality Development • Professional CV Writing • Cover Letter Writing • CV Evaluation • Resume Flash Services to candidates all across India as well as many other English speaking countries. For more details of our services: https://careersandmoney.com/ or contact us at [email protected] ABOUT SUNDEEP KATARIA Professionally he is a Management Consultant, Corporate Trainer, Motivational Speaker, Life Coach, Content Writer, Corporate Trainer & Author. Sundeep Kataria is highly educated and professionally qualified - MBA, Post Graduate Diploma in International Trade from Indian Institute of Foreign Trade (one of the top 10 B Schools in India). He has authored 4 books besides regularly writing many blogs and articles. CONTACT US FOR CONDUCTING OPEN WORKSHOPS AND IN -- HOUSE TRAINING PROGRAMS FOR A UNIQUE EXPERIENCE. Contact: Phone : (+91-11) 43022692, 43022693, 9873372726 Image Credit: FreeDigitalPhotos.net Image courtesy of stockimages at FreeDigitalPhotos.net Image courtesy of imagerymajestic at FreeDigitalPhotos.net
Views: 81527 Careers and Money
For detailed notes for this video, visit http://www.patrickbetdavid.com/how-to-handle-customer-complaints/ I'm going to make a prediction. There's little chance this video will go viral. Here's why. Because no one cares to talk about customer complaints. But I want to challenge you to listen to this whole thing because it will save you a lot of sleepless nights, make and save you a lot of money, and create a culture for your company. So let's get right into it. Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ 5 Types of Customer Complainers #1: The Valid Complainer - 1:11 #2: The Pessimist - 1:34 #3: Like Your Product, Disagree with Your Belief - 1:50 #4: An Actual Enemy - 5:04 #5: Trolls - 08:05 How to Handle Customer Complaints - 9:10 #1: Speed is Your Game - 10:08 #2: Don't Avoid Conflict - 10:38 #3: You Can't Win Them All - 12:03 #4: Get on the Phone - 12:07 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.
Views: 154025 Valuetainment
The modern customer relationship combines both operational excellence and customer intimacy. And that's not all. No matter how paradoxical it might sound, the digitalization of recent years has once again turned the human element into the key differentiator. In addition to efficiency and extreme customer orientation, modern companies add a strong emotional bond to their relationship with their customers.In their management classic 'The discipline of market leaders' Traecey and Wiersema argued that companies need to choose between operational excellence, product leadership or customer intimacy. Operational excellence leads to a low-price offer for the market. If you are the player with the lowest cost structure, you can also charge the lowest prices. Companies with product leadership can win the hearts of their customers thanks to the super-high quality of their goods. Customer intimacy is about building a strong emotional bond with your customers by providing the best possible service. Many strategic planners use these strategic insights as the basis for determining their long-term strategy. In my new book 'When digital becomes human' I contend that this model is now outdated. The modern customer relationship combines both operational excellence and customer intimacy. And that's not all. No matter how paradoxical it might sound, the digitalization of recent years has once again turned the human element into the key differentiator. In addition to efficiency and extreme customer orientation, modern companies add a strong emotional bond to their relationship with their customers. Digital changes the rules - you don't need to choose anymore! The new digital superstars like Uber and AirBnB succeed in winning the hearts of their customers (customer intimacy) in an efficient manner (operational excellence). Instagram has built up a company worth one billion dollars with just a handful of staff. The same is true of What's app. At the start of August, Facebook became worth more than IBM. Facebook has just 7,000 employees, in comparision with IBM's 400,000. The digital superstars score in several different management fields. What's more, their products (or services) are near perfect. Uber and AirBnB have an interface that requires no explanation. A perfect digital relationship is the new form of operational excellence. A Harvard blog described this trend as 'when operational excellence meets customer intimacy'. Companies strive to achieve an ultimate level of efficiency combined with outstanding service and far-reaching user-friendliness. The rational aspects of the business model are automated, which leads to digital operational excellence (a better customer service and greater efficiency). Digital as a commodity? Companies that can develop this new type of digital customer relationship will have a major advantage over their competitors in today's marketplace. But it will not always be that way. When every company has adopted the new management model, digital excellence will no longer be enough to make a difference. Managers will need to look for a new differentiator, and they will find it a new type of emotional bond with their customers. A recent study compared the customer perception of classic hotel booking sites like Booking.com with AirBnB. In general, customers were satisfied with both AirBnB and Booking. However, the intensity of the customer relationship was much higher with AirBnB. Consumers often described their relationship with AirBnB as passionate. I have experienced this for myself; whenever I meet AirBnB users they always exhibit a kind of group pride. People really love the concept. Why? Because AirBnB is not a purely digital relationship. You hire your accommodation from private individuals, which inevitably means there is a lot of human contact. This is not the case with Booking.com, even though their digital service is first-class. The same is true of Uber. The customer and the driver are both required to evaluate each other, so that a close relationship is built up between customer and supplier. The company's digital systems form the basis, but it is the human element that makes the difference. The human touch as the extra element in the modern customer relationship
Views: 7291 Steven Van Belleghem
Is it possible to attach a monetary value to each of your customers? Netflix believes you can. As impersonal as this sounds, knowing customer value is incredibly useful to any business. Knowing how much money a customer spends on your products over time is essential to your company's budgeting. It allows you to justify spend on things like marketing or product improvement, because you can estimate the return that you will get on this investment through customer retention and new customer acquisition. Without understanding the concept of lifetime value, Netflix may never have given us original content like: Orange is the new black, Daredevil or Stranger things. Interested in learning about how to run your own business? Or maybe it's time to upgrade your resume with an MBA? Check out Ducere Global Business School, one of the most flexible, globally aware and industry relevant tertiary education providers in the world. Start your journey now: http://bit.ly/ducereeducation
Views: 1633 Ducere Global Business School
You can use customer survey questions to improve a product or service, measure customer satisfaction, improve customer retention, provide data for business decisions, and more. Read our blog here: https://www.campaigncreators.com/blog/11-principles-for-how-to-write-customer-survey-questions_ [SUMMARY] Principle 1: Choose simple over specialized words. 01:12 Do this by finding synonyms that are likely to be understood by more people. When a word exceeds 6 or 7 letters, chances are a shorter and easily understood word can be substituted. Principle 2: Choose as few words as possible to pose the survey question. 01:24 People may be tired to read long questions. If you don't want important words to get missed, remove the unimportant or redundant ones. Principle 3: Ask questions in complete sentences. 01:38 While it’s tempting to meet the goal of minimizing words by using incomplete sentences, don’t. Principle 4: Avoid vague qualifiers when more precise estimates can be obtained. 01:53 Principle 5: Avoid specificity that exceeds the respondent’s potential for having an accurate, ready-made answer. 02:12 Principle 6: Use equal numbers of positive and negative response options. 02:30 People will interpret the middle option as the neutral point, regardless of how you label it. Principle 7: Distinguish undecided from neutral by placing this option at the end of the scale. 02:55 Principle 8: State both sides of a response scale in the survey question 03:03 It may seem funny or unnatural to do this but is helps avoid biasing your customer in one direction. Principle 9: Develop answer categories that are mutually exclusive. 03:25 Principle 10: Avoid asking respondents to say YES in order to mean NO. 03:41 Principle 11: Avoid double-barreled questions. 04:03 Essentially don't ask someone two questions in one. We hope you find these principles helpful. But remind yourself to evaluate your survey questions from your customer's perspective, ask others to read your questions and provide feedback. If you need help getting into your customer's head, you need the Guide to Creating Buyer Personas workbook : https://www.campaigncreators.com/lead-gen-tofu-persona-workbook
Views: 8150 Campaign Creators
Think Like Your Customers If you want to maximize your reach into the market and convert more potential customers to paying customers you are going to have to learn how to think like a customer and leverage those insights. ---------------------------------------------------------------- Subscribe to my channel! http://bit.ly/SubscribeToDana ---------------------------------------------------------------- Your Customer Wants Whats Best For them - 0:38 What do Your Customer Want From You? - 0:57 How can you deliver more value? - 2:17 What are the pain points for your customer? - 3:00 Recap - 3:35 Bonus Tip - 3:50 Call to Action - 4:40 Learning how to think like your customers isn't exactly hard, but it's also not exactly easy. it takes some practice as well as being willing to honestly answer some difficult questions about your product or service and your companies value to the customer. You have to fundamentally figure out what your customers value proposition is with regards to your product or service and why they would choose you over someone else. at the end of the day you have to know that your customer is going to choose what's best for them and as the entrepreneur and the business owner it's up to you to make what you are offering their choice. ---------------------------------------------------------------- Get any audio book for FREE from Audible https://goo.gl/489Dmo ---------------------------------------------------------------- Get the most out of YouTube with TubeBuddy FREE Software https://goo.gl/dZnYEu ---------------------------------------------------------------- Check out TuberTools for Channel Graphics https://TuberTools.com ---------------------------------------------------------------- Follow me on... Twitter: https://www.twitter.com/danablouin Facebook: https://www.facebook.com/danablouinvlogs Instagram: https://www.instagram.com/danablouin/ Blog: http://www.danablouin.com Disclaimer: This video description contains affiliate links, which means that if you click on one of the product links, I may receive a small commission. This helps support the channel and allows me to continue to make videos like this. Thank you for the support! Make your ideas reality And of course, Stay Dapper!
Views: 270 dana blouin
For detailed notes and links to resources mentioned in this video, visit http://patrickbetdavid.com/customer-service-vs-customer-experience Visit the official Valuetainment Store for gear: https://www.valuetainmentstore.com/ Customer service vs. customer experience; Do you know the difference? One of the best exercises for you to do is make a list of companies or businesses that you go back to over and over and over again, and ask yourself why. On the left, list five companies you return to again and again, and on the right write the reason for doing so. For instance, on the left write, "I go to this restaurant at least once a week" and on the right write, "I go there because _____________." The thing that goes into the blank is generally one of these six reasons. They will give you a lot of clues for your own business. #1: Fast - 0:38 #2: Quality - 0:49 #3: Cheap - 0:57 #4: Luxury - 1:10 #5: User Friendly - 1:23 #6: Customer Service - 1:38 Subscribe to the channel: http://www.youtube.com/valuetainment?... Valuetainment- The best channel for new, startup and established entrepreneurs. Schedule: New episodes every Tuesday and Thursday on a broad array of entrepreneurial topics.
Views: 647072 Valuetainment
Customer service is the backbone to every great company. Customer service welcomes customers into your branded experience and ensures that they enjoy the product or service the entire time that they are using the company. To understand what great customer service is, visit www.FreeeUp.com and set up a phone call with the CEO of the company, Nathan Hirsch. He will talk to you as you learn about FreeeUp and show you how outstanding customer service can take your business to new levels. Check out www.FreeeUp.com. Subscribe here: https://www.youtube.com/channel/UCqoq7EGvwLQXgiYuIG8_iMg?sub_confirmation=1 In this video, Nathan outlines how he has learned about customer service in the past 10 years. Customer service really became a huge part of his business philosophy as he and his co-founders started selling on Amazon.com. Amazon cares so much about customer service and their values showed Nathan that a great customer service brand can create loyal customers that come back to you time and time again. If you are interested in learning about customer service for your business, this video is a must watch! Why Choose FreeeUp to Hire a Freelancer: https://youtu.be/r0WBN-6YGY0 How to Use VAs to Build Your eCommerce Business: https://youtu.be/9rYqHam2mYE Introduction to Save Time With Outsourcing: https://youtu.be/4NXHaJza0Nk Interview the Freelancer: https://youtu.be/Ou0QgE_bhEk Schedule a meeting with the CEO of FreeeUp, Nathan Hirsch https://calendly.com/freeeup-nathan Send us your inquiry here: [email protected] Disclaimer The content being provided is solely and exclusively the opinions of FreeeUp, and is only intended to be the opinions of FreeeUp. It is not intended to be suited or tailored for any viewer’s specific business or specific individual’s professional development. Only you and your business team know the ins and outs of your particular business – not FreeeUp. You should always consult with your own business professionals, internal and/or external, before making any decision or taking any action or inaction. FreeeUp assumes no liability or responsibility for the future use or any accuracy of the content provided herein.
Views: 55 FreeeUp
Video transcript: Every single day in many businesses nationwide, customers leave in droves. There's no exit interview, no clear understanding of why they said goodbye, and no attempt ever to keep them or win them back. A customer can cost as little as $10 or literally millions of dollars to replace, depending on the industry. Yet, many companies spend zero to get these lost customers back. Those same companies spend big dollars to win new customers, when the real issue is retention and win back. Why is it that so many firms ignore their lost customers? The first reason is that it isn't always easy to spot. Measuring customer loss can be both tricky and misleading. For example, a defection rate of 50% can disguise itself as an 80% retention rate. Now how could that be? Think of a college that retains 80% of the students in each class from one year to the next. That sounds pretty healthy, doesn't it? But if the college starts with 1,000 freshmen and 80% retention rate means a sophomore class of 800, a junior class of 640, and a senior class of just 512 students. The same analysis can be applied to customer retention rates. Assume in year one that you recruited 100 customers and your annual retention rate averages 80%. By the end of just four years, only 51% of these customers will still remain. In other words, even if you have a steady and respectable retention level of 80%, the amount of time it takes for one-half of your customer base to be lost is only four years. The second reason why customer loss goes unmanaged is this. Most firms are clueless that there is a huge return on investment that comes from successfully winning back lost customers. Basically that means the profit contribution for a mature customer is much higher than that of a customer whose only been buying, say, one or two years. Think about it. As you keep and retain customers, your acquisition costs go down. They become familiar with your products and refer their friends, all impacting your bottom line. Finally, the third big reason why lost customers go unmanaged is this. Many firms see lapsed customers as lost cause. They imagine a group of former buyers that if asked to return would say, "No way," but my research has shown that customers are surprised and delighted to be asked. They normally hear nothing when they stop buying from a firm and they are often open to an invitation to return. I once interviewed a number of execs who had lost customers and were surprised by the ease with which they won these customers back. One exec dug back into his records from the past seven years. Without doing any formal research, he simply picked up the phone and began to call the lapsed customers one by one. What he discovered in a lot of cases was the individuals recalled buying from the company but couldn't recall why they'd stopped. He told me it was just like opening new doors, but they were already familiar with our products. He was able to schedule meetings with them and to initiate some trial orders. Soon those temporary orders turned into regular orders and he won the business back. Let's review. Lost customers go unmanaged for three key reasons. One, retention rates can be misleading. Two, firms are unaware of the huge profit recovery potential of lost customers. Three, corporate owners and execs see lapsed customers as lost cause. Don't make that mistake. You can take your bottom line from red to black by reaching out to lost customers. Gather your customer team together and make a list of customers that have strayed away over the last five years. Divvy up the names among the team and start making calls. Have some fun with this. Put a big chart in the break room and post results. Create some friendly competition. You'll be amazed at the results.
Views: 3 Navigator Business Academy
Stephen Wunker is a specialist in new markets, he combines world-class strategy consulting and entrepreneurial skills. Wunker is the author of Capturing New Markets: How Smart Companies Create Opportunities Others Don't, named one of the five Best Business Books of 2011, as well as co-author of Jobs to be Done: A Roadmap for Customer Centered Innovation (Amacom, 2016). Steve has a long track record of creating successful ventures for his own companies and on behalf of clients. #DESCRIPTION Stephen Wunker talks about why it is so important that companies have a full understanding of the reasons that consumers choose particular products. He uses examples of several premium products to underscore the principle that consumers will pay more for a product if that product allows them to feel part of the creative process or it sells an experience. Subscribe for more SarderTV: http://bit.ly/1osk5yg Follow our Official Twitter: http://bit.ly/1tIwTzK Check out exclusive SarderTV content: Web - http://bit.ly/1xpv37D Facebook - http://on.fb.me/1EbljQi #ABOUT SARDERTV SarderTV is an independent, educational media company, focusing on the subjects that fascinate, inspire and teach executives. Because the relationship between success and learning is parallel, SarderTV provides exclusive interviews with the authors, leaders, and taste makers currently affecting industry. Led by Russell Sarder and a team of dynamic and creative programming and content creators, experienced leadership and seasoned advisors, SarderTV launched in 2012. SarderTV is an exciting, forward thinking media company focused on the promotion of learning
Views: 9 Russell Sarder
https://www.go.ckmarketingonline.com/how-to-find-your-perfect-customer-online-lp https://www.go.ckmarketingonline.com/find-get-know-perfect-customers-online/ Who is your perfect customer? That is, who is most likely to buy your product or service? No matter what business you’re in or what product you sell, you must know who your perfect customer is. It’s one of the most important factors in marketing. Some people think: “Everyone is my perfect customer, because everyone needs my product.” Well, even if that would be true, you also have to consider your competition, why is your product better than theirs? Another thing to consider is that even though your product is something everyone “needs”, they have different needs, characteristics, interests, behavior, preferences and lifestyle. If you market to “everyone” you market to no one. You will also soon realize that you can’t market to everyone, it’s waaay to expensive! So to find your perfect prospect online you have to: 1) know the unique benefits of your products and how to present them 2) get to know and understand your perfect customer Another name for your perfect customer is Customer Avatar. An Avatar is one specific person who represents your target market of ideal prospects that are most likely to want and buy your product or service. To take the time and effort to really get to know your Avatar is necessary to be able to market your product successfully. Just think about it. You wouldn’t use the same marketing channels, ads, language and message if you were a travel agency marketing a holiday resort to people in their 20s, as if you were marketing to people in their 60s? Those are two different segments, they are not only in different age groups, but they most likely also have totally different interests, income, experiences and preferences. Or let’s say you sell golf equipment, then your marketing message and language would be different if you were targeting beginners than if you were targeting advanced golf players, right?! Write down a description with as many details as possible about your perfect customer. To start with, think about your offer. Who would really want it? What are the benefits of having it? Who dreams about having it? Why would your prospect want it? Is it for pleasure? Or to achieve a goal? Or is it to solve a problem or to avoid pain? In what way is your product better than your competitors? Depending on your business and products, you can have more than one Customer Avatar. E.g. if you have different products and product categories. You may also want one Avatar for females and one for males. Here are some factors, divided into 3 steps, that you should take into consideration to find and get to know your best customers and prospects online..... https://www.go.ckmarketingonline.com/how-to-find-your-perfect-customer-online-lp
Views: 219 ckmarketingonline.com
http://602communications.com When branding to moms, is it better to market to mom's head or to her heart? Do mothers react better to scenes of maternal love, or to more practical lists of functional features? In this three-minute emotional marketing lesson video, emotional marketing speaker Graeme Newell shows when it's best to market with emotion, and when a more pragmatic sell makes sense. See how some of the world's top brands hit their customers' heart while still selling the product's best new features. When positioning a brand there is always a fight between selling a product emotionally, and taking a more pragmatic approach that lists product features and sellable product value. The Best advertising campaigns manage to find a balance between these two. The best television ads have a clear understanding of the ubiquity of the product. For products with exemplary features, the decision is quite easy. All they need to do is roll out the product, and show it in action. Branding accomplished! But the hard truth is that most products are not that different. Soap is pretty much soap. There is not that much difference between beers. One airline seat is pretty much like the next. Once a product reaches this level of ubiquity, the best television ads will leave product feature marketing behind and take a more customer emotion focus. These brands begin by asking themselves, what is customer focus? Then, they build a brand from the customer's identity out. What is customer relationship marketing? It is being smart enough to know that your customers relationship with the product is not based solely on its features and benefits. Customers want a relationship with their products. They don't just want the job done, they want acknowledgment that this product shares their values, their priorities, and that using it is in harmony with their own identity. The best television ads find a balance between these competing priorities of product feature selling, and customer identity marketing. Positioning a brand requires a clear understanding of just how common your product has become. The best television ads will create an aura that makes us feel better about ourselves. This is one of the most important lessons when positioning a brand. The problem is that many manufacturers have a tendency to fall in love with their product. They have spent so much time, energy, and money creating this incredible product that it has become their baby. They find it hard to imagine that anyone could not be in love with their product. They feel as though the features are exemplary even when they are lackluster. These are companies that forgot to ask themselves, what is customer focus? Their own love affair with the fruits of their labor have swayed them and made them doting parents who have lost their objectivity. The best advertising campaigns take a hard, unflinching look at their product category and quickly acknowledge when their product has matured and the product features have become a commodity. The best television ads will try not to sell a feature that is not exemplary. Crowing about not that special features only reinforces the fact that the product is just one of the herd. Companies that are great at positioning a brand will continually do a gut check on their own ego. The best advertising campaigns understand that we are all proud parents who have lost our objectivity. This is an ad agencies greatest duty is to make sure that the customer understands that their product is usually not that different. The difference in the best advertising campaigns is created when the customer's identity is the foundation of the sell, not just general features. What is customer focus? It is a focus on a reflection of the user's identity. It is like holding up a mirror and showing the customer herself so that when she uses the product, she feels an affirmation of her own identity. The best advertising campaigns center the sell around her. The best television ads will show her on camera at her best when using the product. Positioning a brand is about understanding this balance. The key is to let the product features be a secondary driving force. When positioning a brand let the customers own ego be the central theme of the commercial. But this does not mean leaving out the product features. The best advertising campaigns will skillfully combine a great product feature with a wonderful emotional sell. They understand what is customer focus. They ask themselves, what is customer relationship marketing, and then build a dual purpose campaign around both ego and product features. These are the attributes of the best television ads. This is what positioning a brand is all about, and the best advertising campaigns will clearly establish a dual purpose. See more Emotional Marketing videos at 602communications.com. See more Emotional Marketing videos at http://602communications.com.
Views: 13959 Graeme Newell
The logic behind the caption ' Customer is God ' .The value of customer service in business. We can buy the same products from many people, but why the customer should choose you. It is only because of the experience you are giving to your customers. Visit our website: www.greenwindsolutions.com
Views: 267 GreenWindSolutions Corporate Consultants
What Is Customer Experience? Let's have a look at what customer experience is, why it's important and why it will make your customers choose you and spend more money. Let's take a walk through Lolli & Pops. ABOUT ME: I am a Customer Experience Consultant, Educator and Designer. This YouTube channel is where I share my experiences as a customer so that I am able to help businesses understand how their customers think , search, shop and interact with their brands. Additionally, I film product and website reviews which cover the entire customer experience; researching the product, purchasing and shipping, unboxing, initial impressions and full product reviews one month later. If you are interested in having your products, website or physical location reviewed by me, please visit my site at www.yourcustomersshoes.com to purchase these services. You may also click the link below titled 'Your Customers Shoes Store'. Please subscribe to be notified when I post new content. To learn more about Customer Experience Design, please visit my blog or podcast. Thank you for spending some time with me. Elle Robertson Customer Experience Designer (CXD) Thanks for Watching. SUBSCRIBE FOR MORE: If you liked this video, please give it a thumbs up and subscribe to be notified of new videos. OTHER VIDEOS: What Is It Like To Be Your Customer: https://youtu.be/9uLDnBHlung HELPFUL LINKS: WEBSITE: https://yourcustomersshoes.com BLOG: https://yourcustomersshoes.com/blog PODCAST: https://yourcustomersshoes.com/mypodcast MY STORE:: https://yourcustomersshoes.com/shop MORE YOUR CUSTOMERS SHOES ONLINE: --------------------------------------------- ♥ FACEBOOK: https://www.facebook.com/yourcustomersshoes ♥TWITTER: https://twitter.com/yrcustomershoes ♥ INSTAGRAM: https://www.instagram.com/yourcustomersshoes ♥ LINKEDIN: https://www.linkedin.com/in/yourcustomersshoes ♥ GOOGLE+: https://plus.google.com/u/0/104747124656507172407 To Your Success Elle Robertson Customer Experience Designer (CXD) Your Customer's Shoes www.yourcustomersshoes.com Engineering Customer Loyalty #yourcustomersshoes #ycs #ycs #yourcustomersshoes #customerexperience
Views: 31 Your Customers Shoes
In this video Dr Vivek Bindra explains about Consumer Behaviour. He explains in details about how a businessman can improve his sales by understanding the consumer behaviour. He shares different case studies in this video to explain about consumer behaviour. Watch this video till the end to know all the details. To Attend a 4 hour Power Packed “Extreme Motivation & Peak Performance” Seminar of BOUNCE BACK SERIES, Call at +919310144443 or Visit https://bouncebackseries.com/ To attend upcoming LEADERSHIP FUNNEL PROGRAM, Call at +919810544443 or Visit https://vivekbindra.com/upcoming-programs/leadership-funnel-by-vivek-bindra.php Watch the Leadership funnel Program Testimonial Video, here at https://youtu.be/xNUysc5b0uI Follow our Official Facebook Page at https://facebook.com/DailyMotivationByVivekBindra/ and get updates of recent happenings, events, seminars, blog articles and daily motivation.
Views: 2901951 Dr. Vivek Bindra: Motivational Speaker
The value proposition “why” — why should customers choose your product — can be answered in 100 different ways. But how do you determine the most effective answer? Often, it is determined in a conference room with a rigorous debate amongst leaders and experts. But experts do not have the answers to this question — only your customers do. So, we turned to the customer to answer this question by conducting an experiment with a global news distributor. In the five-minute video below, Flint McGlaughlin explains how determining the best expression of value generated a 22% increase in conversions, and an important learning. Get info on how your organization can become a Research Partner at https://meclabs.com/partnerships
Views: 476 MECLABS Institute
Discover why these 3 products (shirt, pillow & shoes) made over $10,000/month... ►► FREE PRINT ON DEMAND TRAINING: http://wholesaleted.com/go/printprofits ►► FREE EBOOK: http://wholesaleted.com/4-step *THE SECRET BEHIND WINNING PRODUCTS* There’s 2 tried-and-proven ways to consistently create winning products: Targeting trends Target a SUPER-HOT niche that doesn’t have many products already. The easiest way to do this is to create your own passion niche. To do this, you cross two passion niches together. For example: crossing Pugs with coffee. It’s not enough to target one niche with PoD - you need to have a clever twist to your designs. And this is what crossing two passion niches helps you achieve. Having products that speak to customers and embody THEM in a unique way that they haven’t seen before is what motivates them to BUY. *HOW TO FIND & COPY WINNING DESIGNS* Use Shutterstock to look exclusively for illustrations (these usually look the best when printed on t-shirts). Once you’ve set that, type in one passion niche e.g. Pug Dog. It can be quite difficult to cross two niches together at once, so here’s a pro tip: look up just ONE passion niche and scroll through the art people have already made and use THAT as inspiration. Using this technique, Sarah found a cross niche of Pugs and Unicorns. Next, you need to make sure the cross-niche is in demand. To do this, use Facebook’s ad targeting tool and see whether your cross niche falls within an audience of 100,000-500,000 people. Example: Target both keywords “Pug” AND “Coffee” and see how broad the audience is. If it falls under this range, there is enough demand to create a store out of. *HOW TO ADD PRODUCTS TO YOUR STORE* After you’ve found a cross-passion niche design that have good potential to test and sell, you’ll want to add them to your store. In this tutorial, we used Printful, which is free. Here are the step-by-step instructions to do this: Step 1: Download Printful from the Shopify App Store and click “Get”. Once loaded, click the “Install App” button and create an account. Step 2: Click the “Add product” button. Select the option “Choose File” and test it using a FREE sample image as shown in the video. You don’t want to go and buy a design, only to find that it looks terrible on a shirt! Step 3: Continue by clicking on the “Proceed to mock-ups” button and double check that ALL elements of the design - especially text - are visible and not too small. Then click the “proceed to description” button. Step 4: On the next page, you can update the text that’ll appear on your product listing for it. You can change the title, description and whatever else you like. When done, click the “proceed to pricing” button. Step 5: Here, you have to two options. 1) Set each individual price for each shirt. Or 2) if you’re too lazy, you can add whatever profit margin you want on top of it - e.g. 50% profit to each sale. Whichever option you pick, click Product Collections and select the right one. To finish off, click submit to store. *HOW TO SET UP PAYMENTS* When a customer actually comes in and orders it, we need to be set up to pay Printful for the order. Here’s how to do this: Step 6: On the Printful dashboard, click the “billing” button. Next, click the “Add Payment Method” button, and then select the “Save Payment Method” button. After this loads, type in your credit card number and give your billing address. Step 7: And once you’ve done that, scroll down and click Save Payment Method, and then just be a little more patient again and let Printful load. Once it has, your payment method is all set. [EXTRA TIP] *HOW TO ADD YOUR LOGO TO THE SHIPPING SLIPS ON THE PACKAGE* This helps to build a real, actual brand for your store and encourage repeat customers! Step 8: In the settings page inside the Printful app, select “Packing Slip” from the menu. Next, click “Select Image to Upload”. Find your store logo image file and open it. After a few seconds, when completely loaded - click “Save”. But remember - if you want to build a brand and have repeat, happy customers, then it’s important that you send them an awesome product. Here are some tips to do that. #1: Upload an HD image for so that your customers will love their shirt. #2: Avoid pictures that have backgrounds #3: Remember, you can print on MORE than just shirts! Did you know that you can print onto all SORTS of products? Wine glasses, blankets, clocks, even SHOWER CURTAINS! It’s not just t-shirts that sell well with Print on Demand - so don’t be afraid to get creative! #4: Avoid getting sued and buy the RIGHT image license DON’T FORGET: You can’t just use the standard image license when purchasing images on Shutterstock to resell by printing them on products. Purchase the ENHANCED image license.
Views: 376258 Wholesale Ted
Customer loyalty 26 nov 2007 the use of customer survey data to help manage relationships has received much technological innovation over past retention refers ability a company or product retain its customers some specified period. High customer retention means customers of a rewards program offered by company to who frequently make purchases. What is customer loyalty? Definition and meaning loyalty its important concepts. Measurement and meaning of customer loyalty. Yet each of them fails to realize that loyalty runs hand in with emotions. Great attention is given to marketing and customer service retain current customers by increasing their loyalty. Customer loyalty consists of behavior (also referred to as customer retention) 23 jan 2013 it appears, however, that there is little agreement in how they define and measure. For retailers what is customer loyalty and how to increase. Likelihood of previous customers to continue buy from a specific organization. What is the definition of customer loyalty? The access loyalty blog. A loyalty program may give a customer advanced access to new 20 oct 2014 according the merriam webster dictionary, is quality of we all know that acquiring much more costly than what definition great service? What sort service creates reciprocity and inspires in customers? Is it really about getting 26 jun 2012 on other hand has two definitions. Customer loyalty is when a customer can be said to have occurred if people choose use particular shop or buy one product, rather than other shops products made by companies. Customer loyalty definition from financial times lexicon. What does customer loyalty really mean? Acxiom. What is customer loyalty? Definition the definition of loyalty customers that stick. Html url? Q webcache. Customer loyalty what is it? How can you measure and manage customer beyond philosophy. Organizations employ loyalty programs which reward customers for repeat business customer means that is sticking to the supplier on certain grounds though he may be having other options also. Customers exhibit customer loyalty when they consistently purchase a certain product or brand over an extended period of time 14 mar 2016 what does mean, and how can you earn it from your customers? We cover these plus more in this article meaning, definition, is the fact buying products services same company long both attitudinal behavioral tendency to favor one all others, whether due satisfaction with definition indicates extent which customers are devoted company's strong their select 27 aug 2011 i have been trying find good wide world internet, come conclusion that 1) no 10 dec 2012 be defined as continuing believe organization's service offer best option. The art of customer loyalty how to build a company customers satisfaction vswhat is loyalty? Part 1 what retention? Definition and metrics ngdata. Bobehayesloyalty program investopedia. It best fulfills their 11 sep 2014 there are many definitions of customer loyalty. Cu
Views: 16 new sparky
When sales channels overlap in their functions, both costs and customer frustration increase. So, how can you best allocate the channel mix to control costs and assure your customer needs are satisfied? SBI recently spoke with Christopher Bray, the senior vice president at Intel Security. Chris is responsible the company’s consumer business worldwide, and has over 25 years of experience. Watch as he walks our audience through the 11 steps he takes to align his sales channels with customer demand. Chris will begin the show by explaining how he defines his ideal partner profile. He’ll also discuss how he determines which product to sell through which partner. And why you must understand your end user to make this type of decision. Next, he’ll give us his thoughts on coverage models and how, and why, he has increased his at Intel. In the second segment, Chris discusses why the economic model of partner selling is very different than selling direct. He’ll dive into how to assess a partner’s ability to sell your product, and why your product’s value proposition is key to their success. He’ll also touch on competitive intel. How are the competitors using the channel, and what should you do with this information? Additionally, he’ll explain how to avoid, and resolve, channel conflict. In the final segment, Chris begins by explaining how he selects, recruits and onboards new selling partners. Essentially, he shares his secrets to structuring, and enabling his partners to sell more of his products. He’ll then discuss how he measures the contributions each market makes to the business, and how he determines if one partner is better than another. Coverage model decisions are more difficult than ever. We live in an omni channel era, and you must know how your customers want to buy. Watch here to understand how Chris successfully optimized his sales channels at Intel.
Views: 658 SBI TV
-------------------- SUMMARY: -------------------- The amateur always asks questions that begin with What, but that isn’t nearly as important as two other keywords: Why and How. As an expert in your field, you are able to conceptualize numerous ways to efficiently reach a goal, as opposed to what your customer may perceive. If you focus only on the What, you adopt their perception of How the solution can be obtained, as opposed to understanding the root cause of Why they want to solve the problem. This hampers your ability to bring your expertise to the table and explain other alternatives. You also need to understand How your customers perform their day-to-day actions in the absence of your solution and the problems that occur. When you understand How they currently do things and How they want to do things in the future, you bridge the gap to meet their needs and, more importantly, understand Why they are making this investment. Remember – everybody deals with the What. Amateurs deal with and focus on features. The next level is dealing with benefits, the Why. The next level is digging deeply to the How, tying it all together, and representing it through ROI studies. How do you figure out the How? Interview those people who will work with your solution. Do some job shadowing and look for ways to document the existing work process to figure out How it can be done better. This will put you miles ahead of the competition. -------------------- ABOUT RAY -------------------- Ray Stendall is the Founder and Publisher of Customer Engagement Magazine. CE Magazine is an innovative online magazine sold through iTunes and Google Play Store. Ray is also a Certified Infusionsoft Consultant who has a burning desire to help small businesses drive profitable growth through automating sales and marketing processes to make a difference. Ray has spent over 15 years working with large and small companies such as Verizon Wireless, AT&T, Best Buy, South Jersey Healthcare, IBM Global Services, Levi Strauss, Microsoft, and many more. Ray co-founded the Silicon Valley Product Management Association, now the largest networking organization in the world for Product Managers helping them obtain the knowledge and skills they need to be successful. He is a motivational speaker and a co-author of the book The Path To Riches published by the Napoleon Hill Foundation for which he is a certified instructor. Ray is a dynamic and entertaining speaker with a wonderful ability to inform and inspire audiences toward peak performance and higher levels of achievement. Ray has an Honors Degree from the Ivey School of Business at The University of Western Ontario and graduated Magna Cum Laude with a Master’s of Science Degree in Computer Information Systems from the University of Phoenix. To learn more about how Ray can help you automate your sales and marketing, check out http://www.AutomateSalesandMarketing.com. To learn more about how Ray can impart his knowledge on the subject above to your audience and or employees, check out http://www.SpeakerRayStendall.com. -------------------- SUBSCRIBE ON YOUTUBE OR ITUNES -------------------- Never miss a video: http://www.RayOnYouTube.com Subscribe on iTunes: https://itunes.apple.com/ph/podcast/customer-engagement-radio/id1018355931?mt=2 Listen to all the audios/podcasts on Stitcher: http://www.stitcher.com/podcast/customer-engagement-radio Contact Ray: www.RayStendall.com/rs/contact-us
Views: 80 Ray Stendall
WHY SHOULD I HIRE YOU is often the last question you will be asked in an interview. Prepare for it. This is your chance to restate the skills you possess that are most relevant to the position and to summarize your other qualities that make you the perfect person for the job, and that's why they should hire you. Outline your answer before you go in, so that you can answer clearly, concisely, and with confidence. Your answer should be short and to the point. It should reflect your professional background as it relates to current needs and problems of the position. Review the job description and tell how you are the right person for the job by matching up your skill set with each bullet point of the job description. In formulating your answer as to why they should hire you, be sure to address these areas: 1. Determine their goals for the position. This should come up during your research into the company and the position. If possible, talk to others who work for the company. If you are unclear on this point, include it in the questions you ask at the interview and be prepared to incorporate it into your answer. 2. Show you have the skills needed for the job. Based on the goals you have identified in step one, determine how your skills and experience support those goals. If necessary, refer back to your list of skills. Get my Top 10 Behavioral Questions and Answers. http://www.JobInterviewTools.com/star/ GET THE COMPLETE INTERVIEW ANSWER GUIDE HERE: http://www.jobinterviewtools.com Download the Top 10 Questions - http://www.JobInterviewTools.com/top10/
Views: 3877809 Don Georgevich
Don't know a UHD from an OLED? Consumer Reports explains the latest technology and highlights everything you need to know before buying your next television. Click here to shop TVs: http://amzn.to/2A1zNbU -- CHAPTERS... 00:01 Menu 00:13 Display 04:10 Size 04:44 Resolution 05:45 Other Features 07:41 Warranty Check out http://www.ConsumerReports.org for the latest reviews, tips, and recommendations and subscribe to our YouTube Channel: http://bit.ly/1Nlb1Ez Follow Us on Social: Facebook: http://on.fb.me/1IQ2w5q Twitter: http://bit.ly/1Yf5Fh2 Pinterest: http://bit.ly/1P37mM9 Instagram: http://bit.ly/1I49Bzo Google+: http://bit.ly/1Md3gfQ
Views: 191233 Consumer Reports
Seamless payroll software: https://www.zenefits.com/payroll/zenefits-payroll/
Views: 4528 Zenefits
Job Roles For Customer Care Executive: Know more about job roles and responsibility in a customer care services. Coming to Customer Care opportunities for freshers in India,Visit http://www.freshersworld.com?src=Youtube for detailed information,Job Opportunities,Education details of Customer Care Executive. Freshers of all educational backgrounds would be sought for customer care executive position. A lot of companies in various industries seek for this position continuously. Is it a good position to start your career path with? How will your career path be, if you take up this position? Basic requirement A customer care executive would be expected to get in touch with customers through various methods. Inbound call customer care, voice process and complaint management are the common variants in this job. Basically, you would either contact the customers or the customers would communicate with you for their needs. The candidate is expected to provide customer service with patience and empathy. Job requirement Fresh and experienced candidates would be sought for this position. The candidates with excellent communication skills are usually sought, irrespective of their educational background. Candidates with Master degree or Doctorate or not usually sought by the companies, but the needs of each company are different. In rare cases, like financial institute, candidates with commerce or banking background are sometimes sought. The other basic requirements are a) Good communication skill in local language. Knowledge in additional language is an added advantage. b) Patience and empathy are very essential. c) Basic knowledge in computer operation d) Basic technical knowledge about product or service of the company e) Good people skills or interpersonal skills f) Team work, positive attitude and customer centric ability are a few qualifications which would add more value to your resume. In case of technical customer care support, usually engineering candidates are sought. Management (post graduate and graduate) students are sought for both technical and non-technical customer care executive position. In case of technical position, the company would provide training for various activities. In some cases, the candidates would be taken as probationary candidates and after training is completed with excellence, the candidates would be provided a permanent position. The job might be in shift basis and most of the companies would request you to sign a bond or agreement for a few years. Some companies prefer female candidates for certain positions but this does not mean that males cannot thrive in this career. When it comes to male candidates, rotational shifts would become a must. Apart from handling customers, a few job descriptions would emphasis on sale targets or adherence to promotional activities too. The candidates would be expected to handle some operational activities which are related to their work like recording work-in-progress and others. Scope for freshers Pay might be less than most of the technical jobs, but this job position has a good scope for those who want to take up marketing as their core career. The experience in customer support department would help you to apply for various marketing positions in the future. After a few years of experience, you can also sought senior positions in the same department or become a trainer for fresh customer support executives. Most of the legends in today’s corporate work are from marketing department. If you are looking for a fast career growth, this is the right field to choose in today’s world. For more jobs & career information and daily job alerts, subscribe to our channel and support us. You can also install our Mobile app for govt jobs for getting regular notifications on your mobile. Freshersworld.com is the No.1 job portal for freshers jobs in India. Check Out website for more Jobs & Careers. http://www.freshersworld.com?src=Youtube - - ***Disclaimer: This is just a career guidance video for fresher candidates. The name, logo and properties mentioned in the video are proprietary property of the respective companies. The career and job information mentioned are an indicative generalised information. In no way Freshersworld.com, indulges into direct or indirect recruitment process of the respective companies.
Views: 52681 Freshersworld.com Jobs & Careers
When you are creating a new product or service you should always talk to customers before you build your product. In this video you will hear about steps you can take to learn about both marketing and product features at the same time. www.michaelgrabham.com Hello there, Mike Grabham here again today. Today we are going talk about the thing I think is the most important process of creating a great product or service. And that is the customer development process. Now that process happens before you ever build a product. Now I want to be clear here, it happens before you build a product. So whether it's a product or hardware or software or service, doesn't matter. You should be talking to customers before you build the product. So it's really simple, we should be doing a couple things at the same time or one right after the other. So I would recommend doing the customer development interview process first, and that is talking to the customer face-to-face. They're not relatives, they're not your friends, they're people that you don't know that you can get some quality feedback from about your product. You should be asking these people things like, what do you like about the product? What do you hate about the product? What would force you not to buy the product? You need to learn the things that these people are motivated by. And at the same time, when you're doing those customer interviews you should be asking them questions about what do they do online? Where do they go online? What do they read online? What do they like, all these things, we should be learning those things because remember, we have to market to these people once we have a product. We learn things by talking and, by interviewing 25, 50, 75 people, and I say 25 at the minimum. 75 or 100 people is much better, but 25 at the minimum you have to interview. Now, after that's done, then you can start what we've talked about before ... placing ads as if the product exists, placing ads and start marketing to potential customers. So whether that's Facebook or LinkedIn or Instagram, whatever you choose, really doesn't matter. But we have to create the ads. Now, when we're creating ads to market to people, we start with the audience first. We don't create an ad and then look for the audience. We identify the audience and create the ad, the reason why we do this is because think about it. If you have a ad that is for a 35 to 45 year old woman, that ad is going be different if your target audience is a 35 to 45 year old man. It's just that simple. You're going to have different text, you're going to have different images, you have different messaging, it's going be different if you're marketing to a woman than you are to a man. So it's important to choose the audience and then create the ad based on the audience you're marketing to. And if it doesn't work, you just change the audience and then you change the ad. But you should be learning that when you're talking to these customers face-to-face, right? So you can do this dual-action of both learning about marketing and learning about how to build a product. It should be happening at the same time. And then going and marketing to people and trying to sell the product again before it ever exists. So you start to learn what you can charge for it, where you're marketing, what it's going cost to acquire customers, you're going to start to learn all these things before you ever have a product. So, those are my tips for today. Please, share this through your friends, share it on Twitter, share it on Facebook, share it on Instagram, share it on LinkedIn, and of course, subscribe to my YouTube channel. Thanks a lot, and have an amazing day.
Views: 1103 MIKE
While criticism is often hard to hear, when it comes to our businesses or our work-- customer feedback is equivalent to GOLD! Hearing out your clients or customers offers a critical perspective of what it is you do. This is near impossible to gather internally, as we're often too close to our products or services to be able to see the ways in which they might need tweaking. However, soliciting feedback can sometimes prove difficult and can even have adverse effects on the way a given consumer views you-- when done haphazardly! In this week's Hard Facts, I'm going to be sharing with you all the ways in which you can solicit customer feed back in a constructive and appropriate way that leaves your customers feeling like they're going to get a return on the investment of their feedback. Some of these tactics include: 1- Hosting a survey Surveys can help you and your business gather quantitative feedback from those you are already doing business with. You want to be specific with the questions with you ask in this survey in order to get responses you can act on to improve your issues. Asking, "How are we doing?" won't get you much actionable feedback. 2- Send Personal Emails Create an email that you can send out to your client base that encourages them to post a review. Provide them with multiple platforms to choose from for posting their review, and this provides you not only with the feedback you were looking for-- but serves as social proof for future customers and clients searching you on the web. Remember: if an individual; especially someone you're already working with; has taken the time to write you feedback or a review, ALWAYS RESPOND! Thank them for their efforts and reassure them that it will go towards making their user experience even better. Learn all this and more in today's Hard Facts! **** Thank you for watching this video. I hope that you’ll come along for the journey and content that I share in the videos I post on the channel, and you'll subscribe, and share what you’ve learned with other. Together we’ll all grow stronger. Plus I create new content each week by subscribing you'll make sure you never miss a video. If you’re wishing I’d cover a certain topic just share it with me! I’d love to hear what it is that would help you. Comment your ideas below and I’ll be sure to get back to you! YOOOOUR comments mean the world to me, I hope you’ll take a second and say Hello! **** Hi, I’m Samantha Cunningham Zawilinski, VP of Account Services at POTRATZ. Each week you can find new video content her to help build your marketing strategies and up your business game. My goal is to provide strategies and insight on our ever-changing marketing landscape, breaking things down into actionable bites. With each video, I aim to help answer your business and marketing questions moving you one step closer to your goal. If you’re not sure how to get started, you’re hitting a roadblock or have a question please subscribe, comment or message me. I’m here to help! **** ► Subscribe to my channel here: https://www.youtube.com/channel/UCTws... **** Follow me on all social media links to keep up with my adventures. Instagram: https://instagram.com/samanthac_z Facebook: https://www.facebook.com/samantha.cun... Snaptchat: https://www.snapchat.com/add/samantha... Website: http://www.Potratzny.com Twitter: https://twitter.com/samanthac_z Personal Facebook: https://www.facebook.com/samanthazawi...
Views: 102 Samantha Cunningham Zawilinski
Check out my latest Video: https://www.youtube.com/watch?v=VCrrLdxEXtA How to sell on amazon for beginners 2018 - Must Watch Amazon Article here: http://beginnertuts.net/how-to-sell-on-amazon-for-beginners-in-2018/ HOW TO SELL ON AMAZON FOR BEGINNERS IN 2018 Hey what’s going on guys and welcome to another video of beginner tuts. If you’re thinking of making money on amazon in 2018? and wanna make yourself financially free and make money on eCommerce platform, Then this video can help you understanding the basics of Amazon. I will talk about the structure of amazon, how amazon works, How to sell on amazon, How to market your product and lastly how to make money. So let’s just jump in. How to sell on amazon for beginners 2018? read more below WHAT IS AMAZON? We all know that we can buy stuff from amazon right? A lot of people believes that the products on amazon are actually owned by amazon. But that is not correct, Amazon is just a platform that other sellers use and amazon takes commission out of each sale. Amazon does have his own products like Echo and Alexa. But the main reason of amazon making more than 4.3 billion in 2017, is through other sellers. It’s very simple. You just put your product on amazon.com and Amazon deducts commission from each product that sells. Looks very easy right? But here is the reality. There are more than 2 million sellers on amazon, selling their products and competing with each other. Now here is the challenge, how can we get our piece of pie? How can we make money? How to sell on amazon fba a complete step by step guide: http://beginnertuts.net/how-to-sell-on-amazon-for-beginners-in-2018/ 1. UNDERSTANDING THE BASICS I saw a lot of people get excited too quickly and forgets to understand the basics of amazon. Which is very important for the beginners. There are 2 programs on amazon for the sellers 1. INDIVIDUAL SELLERS ACCOUNT 2. PROFESSIONAL SELLERS ACCOUNT how to sell on amazon individual account ? In Individual selling account, you just sign up as a seller and put your products on amazon through sellers dashboard. If your product sells, Amazon deducts some percentage from each sale and pay’s you the money after you ships item to the buyer. With Individual Selling Account, You can sell only 40 products or less from your sellers account. There are no monthly charges on this subscription. how to sell on amazon step by step: http://beginnertuts.net/how-to-sell-on-amazon-for-beginners-in-2018/ On the other hand, If you sign up for a professional plan. The monthly subscription fee is around $40 bucks a month with percentage on each product that sells. Now there are some benefits with this monthly plan. You can sell items through amazon prime. You can also do marketing for your products and track each sale and profit. how to sell on amazon prime: http://beginnertuts.net/how-to-sell-on-amazon-for-beginners-in-2018/ 2. UNDERSTANDING AMAZON PRIME how to make money on amazon ? But you need to understand this first. Prime is a program that runs by amazon. You just ships your product to amazon fulfillment centers, And they package and ships products to your buyer. They cover all customer service problems and other issues related to your product. So you can just sit home and relax. But this feature is only available with professional selling plan.selling on amazon could be hard for you. but don't worry check out the 3rd step. 3. UNDERSTANDING THE MARKETING TECHNIQUES FOR ( amazon sellers ) More than 90% sellers, who fail in their first 3 months is that they don’t know anything about the marketing. Marketing is the key of success on amazon for beginners. You can’t just put the product on amazon and wait for it to rank organically onto the results page. As i told you, 2 million sellers???? is not a small number. You need to understand the basics of SEO, Organic and paid marketing techniques. If you will ignore this step? then there is no place for your product on amazon catching eyeballs of users. Which takes me to the step number 4. how to sell stuff on amazon: http://beginnertuts.net/how-to-sell-on-amazon-for-beginners-in-2018/ 4. UNDERSTANDING THE BASICS OF SEO AND MARKETING SEO stands for Search Engine Optimization. When you put the Title, Description and Tags into your listings. Amazon algorithm takes all the information from your product and ranks it on amazon. If you don’t pay attention on the content of your product. then it’s not going to rank anywhere on the amazon search results. Lets say you are selling coffee mugs. And there are already 2000 sellers for this category. When the user search for this product, he will see the top seller product as a first result and then the 2nd best seller and so on… More than 93% people buys from the first 5 – 6 products. how to sell products on amazon: http://beginnertuts.net/how-to-sell-on-amazon-for-beginners-in-2018/ you can learn more on how can i sell on amazon in this video.
Views: 231051 Beginner Tuts
Many product teams make the mistake of trying to serve too many different customer segments particularly early on in the product's existence. As a result, they struggle to deliver on the features and functionality to keep all customers happy. In this talk, we explore why successful product managers need to clearly define what target customers their products will serve and how they can lead their teams to stay focused on meeting the needs of these customers. Join Andy Wadhwa's Mentor Talk from The Product Mentor. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by fundamental goals...Better Decisions. Better Products. Better Product People.. The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by fundamental goals...Better Decisions. Better Products. Better Product People.
Views: 60 TheProductWay
http://JayandYeya.sixfigurefollowup.com/?t=crm_vid What is a Customer Relationship Manager and Why it’s an Essential Tool to Your Business Many people run hard-working businesses that attend networking events and meet up groups, talking to people and creating great relationships. They may also collect business cards and run websites that generate leads. So, why are they still struggling to make a full-time income? The answer is; they don’t have a CRM. What is a CRM? A CRM is simply a customer relationship manager; a tool to simply correct the fact that most hard working businesses are not effectively following up and running their business like six figure earners to get into profit. The most important part of a business is the customer, and it needs to be remembered that all customers are also people. They are the ones who buy products and services, most importantly your products and services. So, instead of just collecting an email, phone number or business card why not download and employ customer relationship manager software. What does a CRM do? A CRM can take detailed notes on your conversations with prospects for your future reference. This means that when they call you in a few weeks, or you call them you are ready with all the information you need to hand. A CRM can also schedule appointments for you so that you will never miss another important meeting or follow up again. http://JayandYeya.sixfigurefollowup.com/?t=crm_vid Why not send out customized emails with links to your products, latest news, offers etcetera at the single click of a button. You can even create interaction history, so you know exactly where you are in the follow-up process and don’t repeat or miss any steps in your sales process. A customer relationship manager will help your business to become one hundred times more efficient. Small added extras are also included and can be extremely useful. For example do you want to contact everyone on your list by phone? Well, perhaps some people do not have one! So what do you do now? Easy, you simply filter all the people with phones off your list and choose another way of contact the ones who are remaining. You can also create labels, rate a prospects interest and link to their social media. A customer relationship manager is definitely an essential tool. Where do I get a CRM? CRM’s can be downloaded from many suppliers on the internet. Many of these, mainly used by large businesses can be expensive. There are however some sites where you can obtain this software for free. The reality is that whether you are a large or small business that deals with people on a regular business you need this software. At worst a customer relationship manager will improve your business relationships and at best which is quite an incentive it will ensure customer retention and drive your sales growth. http://JayandYeya.sixfigurefollowup.com/?t=crm_vid Blog: http://www.askjaywarren.com/crm-can-tool-help-follow/ Tags: customer relationship manager, what is a crm, customer relationship manager software, customer relationship management software, crm customer relationship management, customer relationship management system, what is customer relationship management, customer relationship management definition, customer relationship management http://youtu.be/RgA4mWjPIGg https://www.youtube.com/watch?v=RgA4mWjPIGg https://plus.google.com/115440389537306913359/posts/LeQHbWuVigW http://ccmpros.blogspot.com/2015/05/what-is-crm-and-why-you-need-customer.html
Views: 1354 Jay Warren
Honda CR-Z Car Club Gathering in KL Garage. Nicholas is one of the members in Honda CRZ car club. He came to know about Ultra Racing from social media platform. As he saw a lot of people are using this product hence give it a try on his car. For him, he personally prefer safety and handling. This is because without a good handling, there is no power going through tight corners and highway. After installed Ultra Racing stabilizer bar, the experience is fantastic and would fully recommend this product to his family and friends. A friend of him met an accident in few years back, he had the Ultra Racing strut bars on his City. Thanks to the crash impact absorb function from Ultra Racing stabilizer bars. Even though the front end of the car was torn off but his friend was safe. This is because the tower strut holding the car body together. This is the reason Nicholas choose to install Ultra Racing on his Honda CRZ. Special Thanks: CTTC Gathering by Shah Spare Parts in KL Garage Thanks for watching this video!! Your comments and likes are our biggest motivation to do better, please take a second to share with us your thoughts. Check out latest and more videos updates by subscribe to our channel. ________________________________________________________________ Ultra-Racing established in 2002, a Malaysia based specialist manufacturer in chassis strengthening and tuning components. Vehicle Safety Bar is developed by Ultra Racing, a brand new series beneficial to all the vehicle drivers to strengthen the car chassis and to improve your car stability. It enhance and strengthening the chassis of the vehicle without altering or affecting the original chassis specification. For more information, you can contact us via WhatsApp or Email WhatsApp link: http://vsbinfo2.wasap.my Email: [email protected] Click here to subscribe: https://www.youtube.com/channel/UCoSfrImGQB1Sn4h61jg9HTg?sub_confirmation=1 Check out our official website: http://www.ultraracing.my Like us on Facebook: https://www.facebook.com/UltraRacing/ https://www.facebook.com/VehicleSafetyBar/ Follow us on Instagram: https://www.instagram.com/ultraracing_official/
Views: 5674 UltraRacing_Official
http://www.woltersworld.com Going abroad for business? Or thinking of selling your products in foreign lands? This video goes through the main ways firms can grow their business by selling their products abroad. Exporting, Franchising, Strategic Alliances, Joint Ventures, Direct Investment. Copyright Mark Wolters 2012
Views: 103216 Wolters World
http://www.doncrawley.com As IT professionals, we must ensure our colleagues, end users, and other customers understand the value we bring to the businesses and other organizations where we work. The problem is that when we're really good at what we do, we become invisible. In fact, as technology continues to mature, it also becomes invisible, at least in theory. When we, as IT pros, become invisible, the people with whom we work may understandably not see the value in what we do. Our value is in reliability (system uptime), speed of business (communication, collaboration, ecommerce, efficiency of business processes), fast problem resolution (customer support), cost controls (automation), and innovation (new products and new ways of conducting business).
Views: 192 Don Crawley